What's your return policy?
You have a 14 days money back guarantee. Please note that we can't issue refunds for items that can't be resold.
Can I pay using my debit- credit card?
Yes. When you see the screen asking you to login if you have a PayPal account, right below that says "or pay by debit - credit card".
How long does it take to get my order?
We offer free shipping and usually you'll receive your package in 3 to 5 business days. In very rare cases, it could take up to 7.
Discounts & promos
Promo codes will not apply to items already on sale.
You may use one offer, promotion, discount, code or coupon at a time. Offers will not be combined with any other sale, promotion, discount, code or coupon.
Can I cancel my order if I change my mind?
Yes! As long as you haven't received a shipping confirmation yet, you can.
If your order has already been shipped, you can return it and we'll issue a refund with a re-stocking fee of 2.40
When you order more than one product, your order might arrive in different packages and arrive on different days. Orders are shipped on business days only.
How can I get in touch with Katey's Picks?
We'd love to hear from you! You can reach us via email.
Unless expressly indicated in the product description, Katey's Picks is not the manufacturer of the products sold on our website. While we work to ensure that product information on our website is correct, manufacturers may alter their product information. Actual product packaging and materials may contain more and/or different information than shown on our website. If you have any specific product queries, please contact the manufacturer. This notice does not affect your legal rights. For medicinal products, content on our website is not intended to be used to diagnose, treat, cure, or prevent any disease or health condition or to substitute advice given by medical practitioners, pharmacists or other licensed health care professionals. You should contact your health care provider immediately if you suspect that you have a medical problem. You should always read the labels, warnings and instructions provided with the product before using or consuming it and not solely rely on the information presented on our website.